Order & Freight Policies

Will Call Hours

Will call hours 7:30 AM to 4:00 PM, Monday thru Friday, except during Holidays.

New Accounts

Complete credit application must be received and processed before items can be ordered or shipped. To receive a credit application please click here for the credit application form.

To avoid any delays, orders can be shipped COD (American Express, MasterCard, Visa and Discover accepted).

Credit approval can take up to 30 days.

To gain access for our on-line ordering, please click here to become a McDonald Locksmith Supply member.

Minimum Order

A minimum order of $40.00 is required (excluding freight and tax). A penalty of $3.00 service charge will be added to orders under $40.00.

Freight Policy

Orders in excess of $300.00 will be shipped prepaid within the continental United States. Some items like safes, key machines, and promotional items may not be included in our free freight policy. Shipments will be made via UPS or the best available carrier of our choice.

UPS Shipping Time Estimates


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